FAQs

Where can I purchase Total Bedroom Furniture products?

Total Bedroom supplies many stores all over Australia.  These include major bedding retailers Harvey Norman, The Bed Factory, Rise + Shine, Forty Winks and various Snooze stores. We also supply many independent stores and retailers such as those part of  Sleep Doctor and Beds R Us buying groups.

Can I order your beds with a low foot (doona foot)?

Many of our beds are available with a low foot option. These are called a ‘doona foot’ as it allows the doona to fall down over the foot of the bed

Can I order a ‘Bed Head Only’ to go with my mattress and base?

A bed head only is available for most of our beds.  When you order a bed head only, the head will have timber blocks attached for you to attach the brackets for the mattress base.

I purchased one of your suites several years ago and would like to order additional pieces for it. How can I order these?

Please check the products on our website, which includes all of our current ranges. If you see the range, please visit one of the Stockists listed.

Depending on the range of furniture, we may have something similar that would suit.

Can I order furniture pieces to match later?

In most cases you can order additional pieces to go with your bedroom suite at a later date.  Similarly, as timber is a natural living product with unique grain structure and colour, you may notice the colour varies slightly from your original.  While we may use the same stain, the timber itself may be a slightly different shade so we do recommend that if possible, you order your furniture from the same ‘batch’.

Can I have different handles on a bedroom suite?

Total Bedroom products are manufactured using the latest in computerised machinery to ensure the highest quality products are supplied.

If you see handles on another Total Bedroom range of furniture which you would prefer on your bedroom suite, we are usually able to use these on your chosen suite.  There is however, a surcharge to cover the cost of changes to computer programs or creating new jigs. This minimal charge covers our costs to make the necessary changes.  Some handles from our range are more expensive and will be charged accordingly.

It would be necessary to check with office staff to ensure the requested handles are suitable for the suite that you like.

Can I supply my own handles?

Total Bedroom is happy to supply furniture with ‘no holes and no handles’.  This would allow you to attach the handles once you have received the furniture.

For warranty purposes, we are unable to attach the handles to our furniture for you.

Can you alter a piece of furniture wider, deeper, or smaller to fit into my space?

Due to the fully computerised machinery that we use, and the high number of components in each of our products, it is not possible to make these changes.

We offer a wide range of products within each range and hope that you can find something within the range to meet your needs.

Can you colour match furniture?

We prefer not to colour match but we are able to stain goods to our closest colour from our range.

What is your lead time?

Whether you are Metropolitan, Country or interstate we aim to have all furniture despatched within 6-8 weeks of receiving each order. Often this is sooner.  Depending on when your order is received in relation to our Production Schedule. Our lead times during the holiday seasons may take a little longer.  This is due to high demand of our product during these times.

If you are buying furniture for a gift or a special occasion, we suggest you keep our lead times in mind and order within this time frame.